LAVE Group respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or services. By accessing or using the LAVE Group website, creating an account, subscribing to our newsletter, or making a purchase, you agree to the terms of this policy.
We may update this policy from time to time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy regularly.
Data Controller Information
LAVE Group, headquartered in Ukraine, is the primary data controller for any personal information collected through its website or related services. This policy applies to all platforms, devices, and views where this Privacy Policy is presented.
For questions regarding your personal data or this Privacy Policy, you may contact us at admin@lave.group.
Information We Collect
We collect various types of personal information depending on how you interact with us:
Personal Information You Provide
- Account Registration: Name, email address, password, and any optional profile information you choose to provide.
- Purchases: Delivery address, contact number, and any additional details required to complete your order.
- Communications: Feedback, inquiries, and correspondence you send to us.
- Newsletter Subscription: Email address provided when subscribing to updates.
Automatically Collected Information
- Device and Browsing Data: IP address, browser type, device identifiers, and pages viewed on our website.
- Cookies and Tracking Technologies: Information about your interactions with our site, including preferences and browsing behavior, collected through cookies and similar tools.
Information From Third Parties
- Social Media Integration: If you connect your account or interact with our content through social media platforms, we may receive information such as your profile details, likes, and interests.
Use of Your Information
We use your personal information for the following purposes:
A. Order Fulfillment
- To process and deliver your orders, including sending confirmations, invoices, and shipping details.
B. Customer Support
- To address your questions, resolve issues, and provide assistance.
C. Personalization
- To enhance your shopping experience by tailoring content, recommendations, and promotions to your preferences.
D. Marketing and Communication
- To send newsletters, promotional offers, and updates about our products. You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.
E. Security and Fraud Prevention
- To ensure the security of your transactions and prevent unauthorized access or fraudulent activities.
F. Legal Compliance
- To comply with applicable laws, regulations, and contractual obligations.
Cookie Policy
Cookies and similar technologies are used to:
- Recognize and remember your preferences.
- Track and analyze website performance and user behavior.
- Deliver personalized advertisements and marketing.
You can manage or disable cookies in your browser settings. However, disabling cookies may limit some functionalities of our website.
Sharing Your Information
We do not sell your personal data to third parties. However, we may share your information with:
- Service Providers: Third-party vendors that assist in order processing, payment handling, and shipping.
- Legal Authorities: In compliance with legal requirements or to protect our rights and property.
- Social Media Platforms: When you choose to share or interact with our content through social media integrations.
Security Measures
LAVE Group uses advanced security measures to protect your personal data:
- Encryption: All payment data is encrypted using SSL (Secure Socket Layer) technology.
- PCI Compliance: We adhere to the highest standards for processing payment information.
- Restricted Access: Only authorized personnel have access to your personal information.
We do not store credit card details on our servers. Payment details are processed securely through certified payment providers.
Your Rights
Under applicable laws, you have the following rights:
- Access: Request a copy of your personal data.
- Correction: Update or correct inaccuracies in your data.
- Deletion: Request the deletion of your data, subject to legal or contractual obligations.
- Restriction: Limit the processing of your data under certain conditions.
- Objection: Opt-out of certain uses of your data, including direct marketing.
To exercise any of these rights, contact us at admin@lave.group. We aim to respond to all requests within 30 days.
Newsletter and Marketing Preferences
When you subscribe to our newsletter, you agree to receive marketing emails from LAVE Group. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us at admin@lave.group.
Compliance With Privacy Regulations
LAVE Group is committed to complying with international privacy standards, including:
- General Data Protection Regulation (GDPR): Ensuring transparency, fairness, and lawful processing for users within the European Economic Area.
- Ukrainian Privacy Laws: Adhering to national standards for data protection and user rights.
External Links
Our website may contain links to third-party websites. LAVE Group is not responsible for the privacy practices of these external sites. We recommend reviewing their policies before providing personal information.
Changes to This Policy
We reserve the right to amend this Privacy Policy at any time. Updated versions will be posted on our website, and significant changes will be highlighted. Your continued use of our services constitutes acceptance of the revised terms.
Contact Us
For questions or concerns about your privacy or this policy, please reach out to us at:
Email: admin@lave.group
Address: LAVE Group, Kyiv, Ukraine
By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.